forum support

[si~zif]

What do you think of forum support that some web hosting companies have on their web site (AHosting.biz, for example)? How effective are they?
Thanks.

[manumana]

Forum is important, but some hosts may warn you that

These forums are not an official method for technical support.

as Hostww.net does it HostWW.net Community Forums! - Index

[frion]

Forum support is an affective way of providing services and fixing the issues if any occurs. Ahosting.biz as well as SiberName.com provide forum support in a quality way. I visit them often if have any questions.

[wchua24]

for me i think its allot of of help most of the time i got my questions answered forum the forum i had joined into..

[Tinlkle]

I think community forum can be an effective tool for company's branding, it's also essential to use it in order to shift some pressure from presales and support department, I've seen how effectively it's done by soliodhost.com.
SolidHost Forums

[mila]

AYKsolutions.com provides nice forum support on their web site. It helps to fix many issues that their clients may face.
I think any reputable company provides this kind of clients' support.

[Zekeetas]

Sibername.com support forum is rather impressive, it's just one more way to shift some load from the support as well as knowledgebase and tutorials.